Use cases

Use cases

BimpeAI ships two ways to build agents, and it matters which track you are on before you open a recipe.

Build tracks

Builder Track is the no-code path through the Console dashboard. You pick a workflow on the Workflows screen (or build your own with Create workflow), configure and test the agent live on the Playground screen, connect channels on the Deploy screen, and switch it live — without writing any code. The Console dashboard tours every screen.

Developer Track uses the Console API directly — via the TypeScript SDK (@bimpeai/sdk), the Python SDK (bimpeai), or raw HTTP. Every recipe in this section is written for the Developer Track. The API gives you programmatic control over agent creation, knowledge bases, and conversations, while channel connections are configured on the Deploy screen and voice phone numbers under Team settings → Phone numbers.

How to read a recipe

Each recipe page follows the same structure. A metadata header at the top shows the difficulty, the relevant channels, and any third-party integrations involved. The body walks through the full implementation: finding the right workflow, creating an agent, attaching a knowledge base, connecting channels on the dashboard, testing each channel, and going live. Every recipe links back to Anatomy of a workflow agent for shared SDK patterns and to Deploying and testing channels for WhatsApp, Web Chat, telephony, and the other channel connect/test steps — read those first if this is your first recipe.

Links in the index below point to pages that may not exist yet; they will resolve as recipes are published.

Recipe index

Retail & E-commerce

Food & Beverage

Hospitality & Travel

Professional Services & Bookings

Financial Services & Voice

Customer Support & Operations

Payments & Checkout

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